[Exorth]

Hi! I recently bought a Mercedes A200 W177 2019 - one thing that I do not understand is that I am unable to close or open the windows through the app.

I can however, lock/unlock the car without any issues. Anyone have any idea if this is supposed to be like this? I live in the Netherlands.

 

[ikon66]

We can’t in the Uk either. Don’t know if any other countries can

 

[Exorth]

We can’t in the Uk either. Don’t know if any other countries can

If it doesn’t work in the UK then I also believe it won’t work in the Netherlands. Quite a shame, now that the weather is getting warmer it would be nice to open the sunroof/windows to let all the heat escape before getting into the car from a distance.

 

[ikon66]

You can press and hold the open on the key fob and it‘ll open everything up. Same to close as walk away from the car

 

[Red_w177]

Mine works on the the app and I'm from the UK. Closing oppeing ventilation sunroof. Aswell the windows Try maybe re-installing the app onto your phone it may work.

 

[veeeight]

UK Car:

 

[srea064]

Mine also works via the app. Have you gone into services and made sure have have Remote purchased?

 

[ikon66]

I think it depends on the age of the car post 19 may have the ability

 

[Exorth]

I think it depends on the age of the car post 19 may have the ability

This might be it. My car is from February 2019

 

[steve_3939]

my March 20 opens sunroof and windows no problem 👍

 

[Forrester]

This might be it. My car is from February 2019

It should still work. I would check with the dealer to see if there are any software updates required but as you can control other aspects of the car it should be able to open and shut the windows.

 

[ikon66]

It should still work. I would check with the dealer to see if there are any software updates required but as you can control other aspects of the car it should be able to open and shut the windows.

trust me it doesn’t

 

[Forrester]

trust me it doesn’t

I entirely trust you obvs. 😁

 

[DJRisk]

I had a problem closing the windows from the app, my windows lock was active. Seemed to prevent the remote closing from working.

 

[Forrester]

I had a problem closing the windows from the app, my windows lock was active. Seemed to prevent the remote closing from working.

As pointed out by @ikon66 is yours a post May 2019 model.

 

[DJRisk]

As pointed out by @ikon66 is yours a post May 2019 model.

Yes.

 

[Forrester]

Yes.

I would take it in to an MB garage as it definitively should work.