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Discussion Starter #1
Hi

just upgraded from windows 7 to windows 10 and thought I’d try and update my maps. Logged on and tried to run the download manager but get a message saying this app can not be used on this pc. There doesn’t seem to be another version available in the Microsoft App Store.

anyone managed to download and install the download manager on a windows 10 pc?

thanks
 

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Are you installing the download manager from the Windows App Store or from the Mercedes Me portal? It works fine from the Mercedes Me portal on my Windows 10 PC
 

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Discussion Starter #6
Thank you all. I’m trying to install from within the portal. Will try again using chrome to see if it makes a difference
 

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Hi

I do get an error message went I run it. I can't remember what it says and won't know until my next update. However, I just ignore the message and the update still downloads fine.
 

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I downloaded the latest version for MacOS today - and it works at last! I managed to download the whole 5GB update to a USB stick. Haven’t tried installing in the media centre in the car yet though.
 

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Aargh. Every time I click online map update in the Mercedes me portal I get a technical error, service not available at the moment error. Don’t even get as far as being asked to download the map downloading software. Guess it’s just me then? Been trying on and off for the last two weeks...
 

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Aargh. Every time I click online map update in the Mercedes me portal I get a technical error, service not available at the moment error. Don’t even get as far as being asked to download the map downloading software. Guess it’s just me then? Been trying on and off for the last two weeks...
Hi, did you ever get this resolved?
 
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