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For a while I thought the Apple Watch Mercedes Me App (running on WatchOS6) was pointless as everytime I opened it on my watch to perform a quick door lock or unlock I’d be greeted with the two spinning semicircles and nothing else.

However, I have discovered that if you open the iPhone Mercedes Me app and keep it open in the background then the Apple Watch companion app will open up and work correctly. Still very poor watch integration from Mercedes but at least it’s a workaround.

I have contacted Mercedes support to report this and we’ll see if they fix it in a future update. The watch app should be able to communicate with the Mercedes servers regardless of whether or not the iPhone app is running.
 
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