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Service Care Plan

16K views 64 replies 13 participants last post by  Forrester  
#1 ·
Service Care Plan offer is finally working (should have been live 1st July).

20% off when you pay in fill using code SC20 👍
 
#40 ·
Mine's due in March too but might go earlier if the Brabus tune is worthwhile and get it done at the same time. As I have the SP I haven't needed to ask a price but the garage I was speaking to about the tune, to gauge how long I would need to wait around in the freezing cold, said it doesn't need a diff oil change. Which on the first gen A45 was a 3hrs+ item. So if right it should keep the cost down.
 
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#45 ·
That is probably about right as labour alone is most of that cost. You can get the service plan at the service and therefore not pay anything when there just the monthly premiums will be high. I did that for my first A45. I was presented with some hefty bill, can't remember how much now, or I could take the SP and not pay anything.
 
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#48 ·
I have been told, and I haven't followed it up, by the MB garage I was talking to about a Brabus tune, that it does not need a diff oil change at service 1. Which my A45 did on the first service and was a 3 hours plus job. So if that is still the protracted length and happens at service 2 then that will cost some.
 
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#50 ·
The 20% voucher off a SP paid fully up front here Mercedes-benz voucher code ➤ 25% discount for March 2023 is a crock. It didn't work and MB have not advertised it anywhere either that I am aware off.

So I have renewed for 48 months for four services at £51 pm. This way I can cancel any time but have visibility of the main part of my service costs for the next 5 years. Added to which it will hopefully hold me back from changing to the FL A45s.
 
#51 ·
The 20% voucher off a SP paid fully up front here Mercedes-benz voucher code ➤ 25% discount for March 2023 is a crock. It didn't work and MB have not advertised it anywhere either that I am aware off.

So I have renewed for 48 months for four services at £51 pm. This way I can cancel any time but have visibility of the main part of my service costs for the next 5 years. Added to which it will hopefully hold me back from changing to the FL A45s.
sounds similar to what I am on... what is your plan for extended warranty? I have tried to get quotes but they always tell me wait until you are closer to it's expiry and we can give you an accurate number
 
#59 ·
Just purchased a plan for 2 services and 2 MOT tests for £1440 for years 3 and 4

This includes the additional items on year 3 which is spark plugs, air filter, gearbox oil and filter, diff oils and pan roof lube.
Also got a quote to extend my warranty past year 3 which came in at £1243 for 1 year or £2362 for 2 years but i think i'm going to go with the pay as you go plan which is £117 per month.

Anyone had any experience getting repairs done under the Mercedes extended warranty ?
 
#63 ·
The SP cost depends upon how close to the next service it’s bought. Mine is £51pm because I bought it 12 months before the service was due which is what most of us do. But if I bought the plan on the day of the service which I did for my first A45 then it’s a lot more pm.
 
#64 ·
I tied in my current SP to my MB account, yesterday. My latest plan started after my three year plan ended in 2023. Hence the 2024 service should have been the first service credited to it. But by connecting the SP to my account I can see that MB credited my 2023 service to it. 2023 was the year the car had to go in twice as the first time around the garage had omitted a number of service items.

I have emailed the garage. We'll what happens next, but I would urge everyone with a SP to tie it into their car account and then check the services which been credited to it.
 
#65 ·
Just a follow up on developments.

I received an email back and basically the garage charged for the service twice and were paid twice by MB. They will sort out their mistake but said that they were surprised MB didn’t pick it up.
 
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