It's on the previous page. image copied below.Hi guys, only just getting round to ordering parts to fix mine myself. What is the specific parts called please? I rang Mercedes and said rear vent but it didn’t sound like what I was after. Thanks in advance
Hi does anyone know why the rear passenger side footwell would be full of water, the door seals are good, the carpet at the side of the footwell going over the inner cills is bone dry and there doesn't appear to be any missing grommets under the car on that side. I wonered if the rear screen washer feed pipe had a leak but the washer reservior bottle is not emptying out.
It seems to be a bit of a job to remove the carpet on the A CLASS.
Any suggestions please.
Roy in Essex
For those who have been turned away by MB - My A180 2013/14 has the problem with water in the passenger footwall caused by poorly sealed vents behind the rear bumper. Vent part No. A1698300342 available from Amazon as is Tiger Seal, nylon trim tools and 10mm box spanner. Takes about 3hrs slow time. SeeHi, just made an account to say thankyou and to share my experience. I have a 2013 A-Class and this water problem started a couple of weeks ago. I initially thought i'd spilt a bottle of water and put a towel down to soak up the last bits of humidity. It was rear driver side for me as it's a left hand drive. I went to take the towel out yesterday and it was really quite wet. Windows properly closed. No sign of water on the vertical carpet areas. Seals of the door intact. So i began to search what it could be and google led me here. Thank heavens! I ordered the vents from Mercedes this morning (19,03 euros) and my car is booked into a local garage to have them fitted on Wednesday. Not even going to try with Mercedes as my car is too old. I am disgusted that Mercedes doesn't accept liability beyond warranty and didn't recall. My dealership once used my warranty to get another customers' car fixed. I don't trust them at all but that's another story! So just to let you know that this can happen anytime as it's taken my vents 7 years to start leaking! I keep my car interior regularly vacuumed so would have noticed if there was water before. Thanks to everyone on this thread.
Sorry correction seeFor those who have been turned away by MB - My A180 2013/14 has the problem with water in the passenger footwall caused by poorly sealed vents behind the rear bumper. Vent part No. A1698300342 available from Amazon as is Tiger Seal, nylon trim tools and 10mm box spanner. Takes about 3hrs slow time. See.
My car is going in for the same recalls and I have the puddle issue, but from what you’ve said I may be as well to just ask an independent garage to fit new vents. I’ve been through the same with other dealers and I’m not sure I’m ready for the stress and arguments eitherSo an update, car stayed in for about 10 days in the end, took them 6 days to do the aircon and ECU updates.....
Then I get a call from them telling me the inspection has been done (that was going to cost me £140 but they did it gratis) and they confirm the car has water in the rear footwell and they need to do a further inspection which will cost £245 plus tax !
Several emails back and forward starting with so you were going to charge me £140 to open the rear door and put your hand on the carpet, that there was no mention of cost of further inspection (how much will the 3rd and 4th inspections cost?), pointing out the parts cost £15 so why would I pay the them £245 to inspect if they need replacing, reminding them that in 2016 they sold a car to me with a known fault and have serviced and done recalls on said car ever since, through to threats of solicitors and motor trader ombudsman.
New vents are on order and being fitted free of charge, with a promise the carpet will be replaced if it is damaged in any way.
I seriously did not need the stress or the arguments to get something repaired that should have been done under a recall anyway.
Now I need to find out why my passenger mirror indicator has stopped working since they had it, also why it the exhaust sounds much louder and drives different through the gears in auto since the recalls.
I personally don't see why you should pay someone to fix Mercedes manufacturing issue. I would print off a few parts of this thread where it explains the issue and how to fix and a few parts where people have had the work done for free.My car is going in for the same recalls and I have the puddle issue, but from what you’ve said I may be as well to just ask an independent garage to fit new vents. I’ve been through the same with other dealers and I’m not sure I’m ready for the stress and arguments either
I have a A250 engineered by AMG bought new in May 13.
Last week I noticed the footwell behind the passenger seat had a puddle and the water was covering the mat.
Booked the car into the Mercedes Dealership in leigh on sea, essex where I bought the car. After having it for a full day the dealershio called up to say they couldnt work out what the problem was and would have to keep it for another day.
today I received a call to say that they had found the issue and it so happens that it is a design fault that Mercedes are aware of. They said water is getting in via the rear headlights and also the styling air vents in the rear bumper.
They said that new seals have been designed by Mercedes and they will fit them under warranty. Was told this will take 3 days to do as they need to remove the interior to dry the foam type sound damping membrane the sits on top on the cars base. They said need to check for further damage as this would have been soaking up water since I have had the car.
Not happy they that are aware of the issue and haven't done a recall.