[ChrisP99]

Oooh, at least it worked 🤣

I have a feeling my phone may be too big to put it in a position that it will actually like, but at least my friend can charge his phone now on long journeys lol
I will try to get it to consistently work the next time I see him.

Still really dissapointed but I guess Mercedes isn't to blame 😢

 

[ChrisP99]

Yeah, I had a feeling MagSafe was something to do with it… 😣

That does make sense, thank you for replying 😊 would be nice if it could be updated but I guess I’ll just have to wait and see!

 

[ChrisP99]

Hi guys,

long time lurker, first time poster.

I got a new A180 AMG-Line Premium recently, and the wireless charging has never worked on my phone (iPhone 12 Pro Max), or my friend’s phone (iPhone 12 Pro).

Basically, what happens is I place the phone on the pad, it will start charging “Wireless Charging has started” will appear in MBUX, and then about 10 seconds later it will say “Wireless Charging is not possible, please check for any obstructions” or something similar.

The wireless charging does, however, work on my mother’s iPhone 11 Pro Max.

My dealer has taken a look at the car today, and after losing the car for about 5 hours, they have just rang me back and said “Wireless charging is not compatible with your phone”. They didn’t do anything to the car. They then directed me to A-Class Hatchback (10.2018 - ) » Telephone Link Multi Function Telephony | Device Selection @ Mercedes-Benz Connectivity, and said that because it’s not here, it’s incompatible. The tool only goes up to the iPhone XR which was released 3 years ago, so I have to admit I’m a bit taken aback and slightly annoyed that they’re essentially fobbing me off because it’s not on some outdated online tool.

I’m not even sure if what they told me is correct, so I’m wondering if any other Executive Package owners and up can tell me if they’ve had this before or if there’s anything I can do or anyone within Daimler I can go to? Although it’s not an expensive Mercedes, it’s still an expensive car, and I’d like to think a car released in 2018 (and built in 2021) would have been future proofed to work with newer phones.