Mercedes A-Class Forum banner
Cancel
Create thread New Garage Forums

Wireless phone charging not working

1 reading
Jump to Latest
21 - 40 of 75 Posts
#25 ·
MartyB said:
Ah right cheers. Just checked and can’t see any symbol and the mat doesn’t lift so just not have it. Think the garage have done me on that one!
Click to expand...
If memory serves (and there is no guarantee that it is) I think the wireless charging was only included on the premium PLUS spec. I just had premium but did fine by putting in my only wireless charge module with a short USB-C lead, works a treat. Also I think this is better as I believe that the included installation only managed to hold the phones charge at the current percentage rather than increase it. Others may know better.
 
Save
Reply Quote Like Like
#26 ·
Novice question here. I just purchased a new Android Pixel 4a which has wireless charging. My A250 has the wireless charging option. I don't have a wireless charger in the house.

How do you tell if the phone is charging wirelessly?
 
#27 ·
Madturtle3 said:
Novice question here. I just purchased a new Android Pixel 4a which has wireless charging. My A250 has the wireless charging option. I don't have a wireless charger in the house.

How do you tell if the phone is charging wirelessly?
Click to expand...
how do you know your phone is charging when you plug it in? Should be the same with wireless. Also I get a drop down alert on MBUX when it starts charging. Mine’s an iPhone btw
 
#28 ·
ikon66 said:
how do you know your phone is charging when you plug it in?
Click to expand...
Little lightning bolt on the battery icon when the phone is turned on.

Madturtle3 said:
Novice question here. I just purchased a new Android Pixel 4a which has wireless charging.
Click to expand...
Actually, have just discovered that the Pixel 4a does not support wireless charging:rolleyes:
 
#29 ·
Noticed at the weekend that the wife's phone didn't charge when she popped it on the pad, I've just got a new phone today with wireless charging and that also doesn't work. It has worked previously with the wife's phone.

Anyone else experienced the charger stops working? Loose connection or a dealer fix job?
 
#31 ·
Checked fuses earlier - they are OK.

Went out this lunchtime - plopped my phone on the pad, got a message up on the MBUX screen saying wireless charging couldn't start. Turned off NFC on my phone, tried again and it started charging. Lifted my phone off to do something, put it back and it wouldn't start charging again - so no idea what is happening!!
 
#33 ·
I thought mine was faulty before as well, then I realized wireless charging needs the phone to be put in a specific position so that the charging coils inside can transfer power properly in their position.
Try playing around till you get the proper position, if not, have it checked.
 
#34 · (Edited)
Hi guys,

long time lurker, first time poster.

I got a new A180 AMG-Line Premium recently, and the wireless charging has never worked on my phone (iPhone 12 Pro Max), or my friend’s phone (iPhone 12 Pro).

Basically, what happens is I place the phone on the pad, it will start charging “Wireless Charging has started” will appear in MBUX, and then about 10 seconds later it will say “Wireless Charging is not possible, please check for any obstructions” or something similar.

The wireless charging does, however, work on my mother’s iPhone 11 Pro Max.

My dealer has taken a look at the car today, and after losing the car for about 5 hours, they have just rang me back and said “Wireless charging is not compatible with your phone”. They didn’t do anything to the car. They then directed me to A-Class Hatchback (10.2018 - ) » Telephone Link Multi Function Telephony | Device Selection @ Mercedes-Benz Connectivity, and said that because it’s not here, it’s incompatible. The tool only goes up to the iPhone XR which was released 3 years ago, so I have to admit I’m a bit taken aback and slightly annoyed that they’re essentially fobbing me off because it’s not on some outdated online tool.

I’m not even sure if what they told me is correct, so I’m wondering if any other Executive Package owners and up can tell me if they’ve had this before or if there’s anything I can do or anyone within Daimler I can go to? Although it’s not an expensive Mercedes, it’s still an expensive car, and I’d like to think a car released in 2018 (and built in 2021) would have been future proofed to work with newer phones.
 
#35 ·
Yes I have heard of this happening on iPhone 12. It's something to do with the Apple MagSafe ring on the back.

Not sure if placement is the remedy, or it's just incompatible because of the ring. The charging pad came out well before the iPhone 12 "Magsafe" ring so if it is that, it's all Apple's fault for bringing out a wireless charging concept that isn't always backward compatible with existing non-Apple chargers ;) But it is supposed to work with the Qi standard, so it might just be fussy placement. Or the ring doesn't quite line up, and because the space is restricted, you can't move it into the correct position.


www.macrumors.com

Some Qi Wireless Chargers Not Working With iPhone 12 [Updated]

Some Qi-based wireless chargers don't appear to be working with the iPhone 12 models, perhaps due to the magnets inside of the new devices,...
www.macrumors.com www.macrumors.com
 
#37 ·
Just had a 15 min journey, iPhone 12 (not max, not pro) with MagSafe case.
Charged from 70% to 74% wirelessly.
But was VERY fussy with placement. And phone was stupidly warm after.

I’m on MBUX ntg6/081 software
 
#38 ·
Oooh, at least it worked 🤣

I have a feeling my phone may be too big to put it in a position that it will actually like, but at least my friend can charge his phone now on long journeys lol
I will try to get it to consistently work the next time I see him.

Still really dissapointed but I guess Mercedes isn't to blame 😢
 
#39 ·
Mine is in for it's first service tomorrow and they are going to look at the charger. I bought a £30 bedside clock/speaker from Amazon and the placement on that is fine!
 
#40 ·
Have a 12 Pro Max (in an Apple MagSafe case) and touch wood it’s been fine - as it pretty much fills up the space really easy to get in the right position. Not sure if it’s something to do with having the case on it perhaps!
 
21 - 40 of 75 Posts
About this Discussion
74 Replies
29 Participants
Last post:
Forrester
Mercedes A-Class Forum
posts
208K
members
29K
Since
2012
We're a forum community dedicated to the Mercedes-Benz A Class . Come join the discussion on performance upgrades, accessories, troubleshooting, maintenance and more!
Full Forum Listing
Explore Our Forums
W176 A45 W177 General W176 General Newbies W177 A45 & A45s