Just downloaded the new app for my iPhone, everything seems activated, But doesn’t show Eco display, or other services, am I doing something wrong.

 

Just downloaded the new app for my iPhone, everything seems activated, But doesn’t show Eco display, or other services, am I doing something wrong.
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Are all services switched on under manage services.
Click on them Three Lines on top left corner. Then your car and check under manage services.

 

Mine looks a little different to yours. Are you logged in? Maybe restart the app or reinstall it. The more icon at the right shows eco display

 

Is this only on Apple or android aswell?

 

Apple for now as this has not been officially released.

 

I've just downloaded the app too. ECO display is working fine on my phone, so not sure what gone wrong with yours ?

 

Where can I get this? App Store still shows the old app.

 

Type in “Mercedes Me 2020” to find it

 

It's not available in all countries yet.

 

Just downloaded the new app for my iPhone, everything seems activated, But doesn’t show Eco display, or other services, am I doing something wrong.
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What doe it look like when you click on the Vehicle icon (bottom of screen in the middle)? That’s where my Eco display is.

 

Looks like this, nothing.

 

Exactly the same for me - just a blank screen. i haven’t subscribed to any additional services though - could that be it? The eco tips thing works through a web browser /Mercedes me login.

 

Mine’s there

 

A fiver a month to repeat information from the dash onto my phone? A fiver a year at most and even then I'd lose interest looking at information I can remember anyway after a few uses. Tech is great when it is actually cool, but device dependency isn't my thing. Each to their own of course.

 

Ok so for my case for the app to work I need to get my mercedes me account authorized from a dealer then all the info will show up. So if you mercedes me account hasn’t been authorized from a dealer that is mostly likely the issue. You need to take your V5 and ID for them to authorized your account at the dealer and it’s a 5 min process from there.

 

My car is a company lease so I got it authorised by a local dealer just before Christmas.... is there anyway to check the setup is complete? I get the online map update in the Mercedes Me portal which I didn't prior to the authorisation. It doesn't work though - complains of technical errors each time I click it - so wonder if something isn't right some where...

 

My steps were simple. Got VIN before car was delivered. Got Accout set up and accepted all terms (i think there were two sets of term and conditions to accept this is a must step). On the day of delivery paired the car and the phone. Rang dealer for activation and within hour all was up and running. Bought the services i wanted.

 

Are your profiles linked? With auto sync switched on.

 

Alarm "partially activated". Does anyone else get this on the new App? The old one still reports everything as fine.

I've checked everything is ON as far a the car is concerned.

 

That’s what I’m getting since yesterday too.

 

Update... I turned the sensors off and on again from the App, and now it is all being reported ok.

 

Not released in Sweden yet it seems.

 

My previous app mercedes me worked fine I don’t have any paid for services.
The new Mercedes me 2020 is blank as others have said .
Hope to find answer

 

I have deleted the 2020 app and gone back to the old one, mind you I am still having problems. ?

 

I admit I was a little envious of you IOS users having access to the new app (beta) but after reading this thread, not so much.

 

I downloaded the new MM2020 app and I get the blank screen too? It worked find on the previous app.

Also, Eco Display - How does that actually work as I've never been able to see it on any app or the web version (I just get a partial box on the web version)

Any advice?

 

 

Can anyone tell me what version of app is the 2020 one? The last "old one" update was probably 2.13.10.

 

1.0.0 (476)

 

It’s on the Apple iPhone apps as “Mercedes Me 2020” and available in The UK. ?

 

Does this new app have any additional functionality over the old app? Because visually comparing the two, I think the old one looks much better

 

I think there’s a few things, possibly depending on the options on the car - I can open the windows now and couldn't before. Also the eco score was something I hadn’t seen before although I just may not have spotted it. Not sure the additional functionality is going to change my life though !

 

Bit strange they made an entirely new app just for those limited extra features. I’m still hoping we get an update to start the engine and use the climate control. That would be ideal but I think that’s just reserved for EVs for now.

 

I think the law prohibits those sort of things here in the UK.

 

Yes, same here in Germany.

In the US for example you can start remote with the new app.