Hi , I have gone through the discussions about wireless phone charging not working . When placed on the pad starts for 30 seconds and then goes off saying obstruction or object in way .
Other discussions is where is it, does it come with it ext
Has anyone one got an actual fix . I have a Aclass 250e premium Plus .

I just plug my phone in. The phone invariably moves off the charging mat otherwise. In terms of your phone not charging beyond a short period. Is it in a case. My wife’s phone case is too thick to allow mat charging for example.

 

Hi , I have gone through the discussions about wireless phone charging not working . When placed on the pad starts for 30 seconds and then goes off saying obstruction or object in way .
Other discussions is where is it, does it come with it ext
Has anyone one got an actual fix . I have a Aclass 250e premium Plus .

 

Other than making sure you have the latest IOS, there was an update last night to fix bugs from the bigger update a few days ago. I would then book it in.

 

Yes always update to latest IOS so I know that's good. And tried3 different iPhone now so seems likely to be a car issue. I noticed that when using a cable, the charging continues for a short time after turning off the ignition, but on the wireless charging pad, it turns off as soon as ignition is turned off. Thanks for all your help.

 

This is what her car shows. There isn’t any option to refine it.

 

Yes I have identical settings. And your wife's car definitely reads out the Don't forget warning when phone is left on wireless charger? Just want to be certain when I call in to my local dealership at some point.
Thanks for all your efforts, much appreciated.

 

Shot in dark but ask Mercedes to turn up the volume.

 

There is a very polite lady’s voice to stop you leaving it in the car in the FL version.

Really! I didn't know about that. Where is that setting. I'm forever forgetting and walking off without my phone

 

On the MBUX NGT 7 the setting for her to remind you about leaving you phone in the car can be found here:
Settings > System > Intelligent Suggestions > Proactivity > Don’t forget your phone.

 

Works in mine okay and the iphone sits in a rubber case.

But I don`t use it as I can`t see it much and tend to forget it and leave it in the car.

My old iPhone used to charge ok in its case. Same as you though I just put it in there now just to to keep it out of sight when I leave it in the car 😂

 

Works in mine okay and the iphone sits in a rubber case.

But I don`t use it as I can`t see it much and tend to forget it and leave it in the car.

There is a very polite lady’s voice to stop you leaving it in the car in the FL version.

 

Hello,
I would like to ask if wireless charging in Your W177 is working? I put my Iphone there and it starts charging but after a second it disconnects. Any thoughts?
Thank You!

How old or what year is your car?

There is a M-B document for an update for certain years.

 

Works in mine okay and the iphone sits in a rubber case.

But I don`t use it as I can`t see it much and tend to forget it and leave it in the car.

 

I’ve noticed that my iPhone gets pretty hot when wireless charging, there doesn’t seem to be any ventilation round that area

Yes mine does too, it sometimes stops charging because the phone gets too hot. I tend not to use the charger. If I need to charge it I’ll use the cable

 

I’ve noticed that my iPhone gets pretty hot when wireless charging, there doesn’t seem to be any ventilation round that area

 

In addition to the case point, the phone slips from the pad when driving. I sometimes use the bag of mints I carry in the car to wedge it in place.

 

Hello,
I would like to ask if wireless charging in Your W177 is working? I put my Iphone there and it starts charging but after a second it disconnects. Any thoughts?
Thank You!

Is your phone in a case? If so, try it without the case

 

Hello,
I would like to ask if wireless charging in Your W177 is working? I put my Iphone there and it starts charging but after a second it disconnects. Any thoughts?
Thank You!

 

Have a 12 Pro Max (in an Apple MagSafe case) and touch wood it’s been fine - as it pretty much fills up the space really easy to get in the right position. Not sure if it’s something to do with having the case on it perhaps!

 

Mine is in for it's first service tomorrow and they are going to look at the charger. I bought a £30 bedside clock/speaker from Amazon and the placement on that is fine!

 

Oooh, at least it worked 🤣

I have a feeling my phone may be too big to put it in a position that it will actually like, but at least my friend can charge his phone now on long journeys lol
I will try to get it to consistently work the next time I see him.

Still really dissapointed but I guess Mercedes isn't to blame 😢

 

Just had a 15 min journey, iPhone 12 (not max, not pro) with MagSafe case.
Charged from 70% to 74% wirelessly.
But was VERY fussy with placement. And phone was stupidly warm after.

I’m on MBUX ntg6/081 software

 

Yeah, I had a feeling MagSafe was something to do with it… 😣

That does make sense, thank you for replying 😊 would be nice if it could be updated but I guess I’ll just have to wait and see!

 

Yes I have heard of this happening on iPhone 12. It's something to do with the Apple MagSafe ring on the back.

Not sure if placement is the remedy, or it's just incompatible because of the ring. The charging pad came out well before the iPhone 12 "Magsafe" ring so if it is that, it's all Apple's fault for bringing out a wireless charging concept that isn't always backward compatible with existing non-Apple chargers But it is supposed to work with the Qi standard, so it might just be fussy placement. Or the ring doesn't quite line up, and because the space is restricted, you can't move it into the correct position.

Some Qi Wireless Chargers Not Working With iPhone 12 [Updated]

Some Qi-based wireless chargers don't appear to be working with the iPhone 12 models, perhaps due to the magnets inside of the new devices,...

www.macrumors.com

 

Hi guys,

long time lurker, first time poster.

I got a new A180 AMG-Line Premium recently, and the wireless charging has never worked on my phone (iPhone 12 Pro Max), or my friend’s phone (iPhone 12 Pro).

Basically, what happens is I place the phone on the pad, it will start charging “Wireless Charging has started” will appear in MBUX, and then about 10 seconds later it will say “Wireless Charging is not possible, please check for any obstructions” or something similar.

The wireless charging does, however, work on my mother’s iPhone 11 Pro Max.

My dealer has taken a look at the car today, and after losing the car for about 5 hours, they have just rang me back and said “Wireless charging is not compatible with your phone”. They didn’t do anything to the car. They then directed me to A-Class Hatchback (10.2018 - ) » Telephone Link Multi Function Telephony | Device Selection @ Mercedes-Benz Connectivity, and said that because it’s not here, it’s incompatible. The tool only goes up to the iPhone XR which was released 3 years ago, so I have to admit I’m a bit taken aback and slightly annoyed that they’re essentially fobbing me off because it’s not on some outdated online tool.

I’m not even sure if what they told me is correct, so I’m wondering if any other Executive Package owners and up can tell me if they’ve had this before or if there’s anything I can do or anyone within Daimler I can go to? Although it’s not an expensive Mercedes, it’s still an expensive car, and I’d like to think a car released in 2018 (and built in 2021) would have been future proofed to work with newer phones.

 

I thought mine was faulty before as well, then I realized wireless charging needs the phone to be put in a specific position so that the charging coils inside can transfer power properly in their position.
Try playing around till you get the proper position, if not, have it checked.

 

Mine works for half a minute then stops charging. I have an iPhone 12. My sons iPhone 8 charges fine! I don’t know if it’s the car or the phone or a combination of the two 🤷🏻‍♂️

 

Checked fuses earlier - they are OK.

Went out this lunchtime - plopped my phone on the pad, got a message up on the MBUX screen saying wireless charging couldn't start. Turned off NFC on my phone, tried again and it started charging. Lifted my phone off to do something, put it back and it wouldn't start charging again - so no idea what is happening!!