Hi Ikon,Not exactly the same but mine doesn’t always come on. Started happening a few weeks ago. Has always come back on after locking the car and returning so far. Been to dealers but no faults found or updates available, told to return if it goes off altogether :sad::sad:
Did you ever manage to get this permanently fixed? I’m having the same issue with my drivers display. Infotainment display has no issues, but the drivers one seems to not want to work occasionally. I’ve not even had the car a week. My local dealer have installed the latest software update but it’s still happening
Good to hear! I’m 90% sure mine had something to do with not starting the engine for so long after initially getting into the car.Hi
It seems to have fixed itself, not had the issue for ages now (touch wood!!!!)
Hi guys I'm from the UK and my new 2019 A220 AMG Line Premium Plus is having the same issue. Screens went black after a shopping trip got back into the car to go home and the electronic dashboard wouldn't turn on. Called RAC who did a diagnostics test on the car and the technician said the results from his laptop are saying the computer was not able to read the car and its a first because this only happens for cars that are not driveable and cars that are battery dead! Mine was working fine. He tried to do a battery reset still no luck.
Anyways I have called the dealership for a diagnostics appointment hopefully they can fix the issue but reading your experiences doesn't seem like it's a quick fix.
Update today it decided to turn on??? I'm so baffed the last two weeks it wasn't working and today it decided to work?? Really strange. Anyways I'm still taking it into dealership as I feel it may happen again.
If you imagine that after the 2 year car's guarantee, if you need screen replacement, and if the manufacturer won't upgrade with corrections on the screens hardware, I"m afraid many people (including me) will have to spend, occasionally, pointless money for screen replacement. I wish they have made only some defect parts with the specific problems, and the majority is o.k.This is quite a common fault on the dashboards and a number of forum members have taken their cars to the dealerships for diagnostic and repair, with some returning with the fault not rectified. I've had it a few times, and to be honest, I just live with it as I can't be bothered to be without the car, if I were to let it live at dealer on and off!
You should try push for a refund? I know its a hassle but they missold you a product and you're well in your rights to get it.This is quite a common fault on the dashboards and a number of forum members have taken their cars to the dealerships for diagnostic and repair, with some returning with the fault not rectified. I've had it a few times, and to be honest, I just live with it as I can't be bothered to be without the car, if I were to let it live at dealer on and off!
Issue a refund for a brand new car payment, for a defect electronics part? Never heard of it.You should try push for a refund? I know its a hassle but they missold you a product and you're well in your rights to get it.
Did they manage to fix it? My 2020 A180D Premium Plus has had a blank drivers screen twice, it came back both times.My 2019 A220 is now doing this. The screen with the speedometer is black but the other one is working fine. Another thing I noticed was when I use my turn signals I don’t get the clicking noise. I was hoping I could let it sit and then it would come back on but no luck. Taking it to the dealership in a few days to get it looked at.
The same has been happening with my A250 AMG-Line (68 plate W177) from day 1. Despite software update after software update and two replacement control units, the issue hasn’t been resolved. Back to the dealer three times in December 2020 with yet another replacement control unit installed on New Years Eve- failed again tonight! I resolve by switching off the engine, exiting and dead locking the car, leaving it for five minutes and then unlock the car again- Hey Presto it works but only until the next time the instrument cluster fails again!Hi hoping someone can help as don't want another car destroyed by the dealer lol
The main driver screen 10.25 just goes off for no reason or warning wondered if any one else had the problem as only had the car 3 weeks and apart from this its faultless