[ikon66]

Firstly is your car the newer w177 as you’ve posted in 176?

if your car is on the original software I don’t think you can add it

has it redirected you to the store app?

maybe try later

 

[ikon66]

Oh and Mercedes’ Me is synced with the car 🤓

 

[ikon66]

Think I’ve read it can be 24 hours plus. Check all of your settings on the phone. The cable is good and you’re in the correct socket 🤓

 

[ikon66]

Looks like £299 if u really need it. I specced it on my 2018 250 and apart from trying it when I got the car I’ve never used it. Can do all I need using what’s standard. Although it gives some peace of mind if I need a backup in case of satnav issues 🤓

 

[ikon66]

Are you in the correct port, under the sliding cover? Is it a data / charging cable? Have u tried another phone and or cable? Is CarPlay enabled on the phone?

 

[ikon66]

Doubt it. 2018 it was a £500 option And you’ll need at least FU2 upgrade to get it for £299 😏😏

 

[ikon66]

Wireless charging is a hardware product, would have been part of smartphone integration pack on the 2018 model

 

[ikon66]

you need to use the portal afaik to purchase CP / AA for £299 as you say. Setup and Location services can be done there £29 each per year, slightly cheaper if you by the 3 year subscription

 

[ikon66]

think it had to be a 19 reg, December onwards iirc???

 

[ikon66]

You can’t get that pack but with fu2 you should still be able to get ACP. Look in the portal ??