Hi, everyone, I purchased the A200 on the launched weekend during August 2018. The salesman said there would be CarPlay as standard. But I have just found out that the A200 does not have CarPlay at all. There were many articles written during that time that say that CarPlay was a standard feature. I am now arguing the Mercedes that they have misrepresented this feature. Is there anyone else out there who purchased or have information on this? Thank you.
kwijido
When I bought Carplay it took about 2-3 hours before it worked..
When buying Live Maps it took less than 1 hour.
It seems crazy if it takes more than 24 hours and even weeks.
When buying Live Maps it took less than 1 hour.
It seems crazy if it takes more than 24 hours and even weeks.
I have an A35 and the license for the CarPlay is deactivated despite about bought the smartphone integration on the Mercedes me app. Everything is connected correctly on my end but it still doesn’t work.
This YouTube vid perfectly shows what I’m seeing;
If I bought the smartphone integration should it be activated automatically? Also, I went to an approved dealer who said the is an update but it didn’t show smartphone integration as one of the update lists, which is £180.
Mercedes me have told me it’s a TCU and head unit communication issue.
Any advice on how I should proceed would be appreciated.
This YouTube vid perfectly shows what I’m seeing;
If I bought the smartphone integration should it be activated automatically? Also, I went to an approved dealer who said the is an update but it didn’t show smartphone integration as one of the update lists, which is £180.
Mercedes me have told me it’s a TCU and head unit communication issue.
Any advice on how I should proceed would be appreciated.
It does take time for the licensing to work its way through all the servers to your car, anything from a few hours, to a few days.
When did you purchase?
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