Mercedes A-Class Forum banner
Cancel
Create thread New Garage Forums

W177 A class unable to change region

Tags
apilevel/ntg6/081 head unit import maps navigation region change w177
3 reading
Jump to Latest
21 - 40 of 42 Posts
#23 ·
Do let us know what this telechat group is. Is it purely set up for Singapore. Alternatively you can internet dial MB through devices such as Alexa
 
Save
Reply Quote Like Like
#24 ·
Log in to Mercedes me portal on computer browser, a compatible one! Look for the map update downloads. Follow the instructions and download the region you want or download them all. Take the USB pen used, go to the car and follow the instructions. If you choose a region, if you're still under the grace period for auto updates, of you have the service subscribed, after updating for a specific region the car will from then on update itself. If you download all the regions any subsequent updates will have to be done manually following the same procedure.
 
#25 ·
RustBucket said:
Log in to Mercedes me portal on computer browser, a compatible one! Look for the map update downloads. Follow the instructions and download the region you want or download them all. Take the USB pen used, go to the car and follow the instructions. If you choose a region, if you're still under the grace period for auto updates, of you have the service subscribed, after updating for a specific region the car will from then on update itself. If you download all the regions any subsequent updates will have to be done manually following the same procedure.
Click to expand...
Hi do you have link to the portal ?
 
#29 ·
I would press the SOS button on the roof console and ask MB directly Please let us know what they say.
 
Save
Reply Quote Like Like
#30 ·
Hi,

I’ve recently purchased an A180 imported from Japan to Ireland.

It wasn’t until after I had bought the car that I realised the time and date is locked to utc and cannot be changed, my sat nav is locked to Asia, Apple CarPlay is deactivated (judging by the license activation info), the traffic sign assist function will not work and the car also asks for an ETC card every time I start the car up.

Is it possible to change the head unit software from Asia to Europe. Or is there any other possible way around these problems I’m having ? Any info would be much appreciated as there’s little to no answers online.

much appreciated,
Con182.
 
#32 ·
I would press the sos button and ask MB.
 
Save
Reply Quote Like Like
#33 ·
We have a few japanese A class here in the country. They all will need coding to change the region. and of course the radio as well since japanese radio are only up to 90'ish mhz only.

There is a service here that can re-code it, which also include carplay/android auto activation etc.

And MME doesn't seem to work.

UK car, however, MME works (once the VIN is cleared from last owner and were able to setup on MME).
 
#34 ·
Con182 said:
Hi,

I’ve recently purchased an A180 imported from Japan to Ireland.

It wasn’t until after I had bought the car that I realised the time and date is locked to utc and cannot be changed, my sat nav is locked to Asia, Apple CarPlay is deactivated (judging by the license activation info), the traffic sign assist function will not work and the car also asks for an ETC card every time I start the car up.

Is it possible to change the head unit software from Asia to Europe. Or is there any other possible way around these problems I’m having ? Any info would be much appreciated as there’s little to no answers online.

much appreciated,
Con182.
Click to expand...
We have the same issue… mine is a Japan import to the Uk. Same thing it does
 
Discussion starter · #35 ·
I have an a-class imported from the Middle East to Europe. The nav map I have updated by a Europe map purchased from the dealer. This works except in the MME portal it is not visible for updates and I can't change it. Mercedes has never been keen to help with this issue.

For the internet connection I understood there is no easy or no solution to install a new local esim or connection to your phone. This is integrated into various parts (hermes module amongst others) and locked to prevent gray imports.

If someone knows anything differently I am also happy to hear.
 
#36 ·
Krimson said:
I have an a-class imported from the Middle East to Europe. The nav map I have updated by a Europe map purchased from the dealer. This works except in the MME portal it is not visible for updates and I can't change it. Mercedes has never been keen to help with this issue.

For the internet connection I understood there is no easy or no solution to install a new local esim or connection to your phone. This is integrated into various parts (hermes module amongst others) and locked to prevent gray imports.

If someone knows anything differently I am also happy to hear.
Click to expand...
Depends what you mean by Internet access. After the latest MBUX update you can use your phone for data instead of a data plan for MBUX apps that needed the data connection package. But that is different to the MMe services offered on the car. Those always only work through the communications module (HERMES). Coming to that one, HERMES has different hardware versions for different regions. I think it is possible to swap yours to a used ECE version, which should then allow connection to MB servers. The problem then becomes, the services you'd get will be linked to the car's VIN which is locked to the region it was intended for. As far as I know that cannot be changed, as that information resides on MB's systems.

If anyone has better information, happy to be corrected :p
 
Discussion starter · #37 ·
Ok thanks! So first step forward might be an update of the mbux. Lets see if the deal is willing to do so... Funny is that they did a Hermes update a year ago which ended up in a notification that SOS is not available at every start and they couldn't remove it anymore. Anyway I knew there would be risks with taking the car with me back to Europe.
 
#38 ·
Did anyone get an answer for this? I’m experiencing the exact same thing. Thanks!
Con182 said:
Hi, I’ve recently purchased an A180 imported from Japan to Ireland. It wasn’t until after I had bought the car that I realised the time and date is locked to utc and cannot be changed, my sat nav is locked to Asia, Apple CarPlay is deactivated (judging by the license activation info), the traffic sign assist function will not work and the car also asks for an ETC card every time I start the car up. Is it possible to change the head unit software from Asia to Europe. Or is there any other possible way around these problems I’m having ? Any info would be much appreciated as there’s little to no answers online. much appreciated, Con182.
Click to expand...
 
#39 ·
Con182 said:
Hi,

I’ve recently purchased an A180 imported from Japan to Ireland.

It wasn’t until after I had bought the car that I realised the time and date is locked to utc and cannot be changed, my sat nav is locked to Asia, Apple CarPlay is deactivated (judging by the license activation info), the traffic sign assist function will not work and the car also asks for an ETC card every time I start the car up.

Is it possible to change the head unit software from Asia to Europe. Or is there any other possible way around these problems I’m having ? Any info would be much appreciated as there’s little to no answers online.

much appreciated,
Con182.
Click to expand...
Did you manage to get this sorted? Having exact same issue. Thanks!
 
#40 ·
Musicman said:
Hi guys,

I have a Jap import with mbux ntg6 but I am unable to change the region as the internet is not working..I clicked manually adjust time but only limited to 1 hour. Refer to pictures.

What can I do in this situation? It's a 2020 A35

Thanks in advance.
Click to expand...
Did you ever get this sorted? I’m experiencing the exact same thing. Thanks!
 
21 - 40 of 42 Posts
About this Discussion
41 Replies
27 Participants
Last post:
eldhose.scaria
Mercedes A-Class Forum
posts
208K
members
29K
Since
2012
We're a forum community dedicated to the Mercedes-Benz A Class . Come join the discussion on performance upgrades, accessories, troubleshooting, maintenance and more!
Full Forum Listing
Explore Our Forums
W176 A45 W177 General W176 General Newbies W177 A45 & A45s